ITAD Features

Every feature built for IT Asset Disposition

Condition grading, compliance documentation, secondary market comps, and chain of custody — purpose-built for ITAD dealers processing 10K–200K assets/year.

AI-Native Intelligence

Not a static grading tool. StackKnack surfaces market comps at intake, flags technician variance before it costs you, detects compliance gaps before auditors do, and tracks price trends for your device mix.

Dell Lat. 5420 · Grade ARecovery rec: $295–$315
34 eBay comps · 30-day avg $310 · Price at $300 — 8-day sell time
Market Intelligence at IntakeReal-time eBay IT hardware comps surface at the moment of grading — by make, model, spec, and condition grade. Recovery target recommended before the asset leaves the floor. No manual research.
Grading Variance DetectionStackKnack tracks grades per technician and surfaces variance automatically. Know who is under- or over-grading — and what it costs in recovery — before it becomes a margin gap.
Compliance Gap DetectionBefore an R2v3 or e-Stewards audit, StackKnack surfaces incomplete wipe records, uncertified devices, and chain-of-custody gaps — with estimated time to resolve each one.
Market Trend Visibility30 and 90-day price movement tracking for the device models in your pipeline. Know what to hold, what to move, and what's depreciating before you set recovery targets.

IT Condition Grading

Standardize Grade A/B/C/D across every technician and shift — no more variation costing you recovery value.

Dell Latitude 5420Grade A
Tech: J. Rivera · May 23, 2026 · 09:14
Standardized Grade A/B/C/D RubricsConfigurable grading rubrics applied uniformly across all technicians. Every device is graded the same way — no technician-to-technician variation.
Per-Technician Grading LogsEvery grade is logged with the technician ID, timestamp, and device serial number for full traceability and accountability.
Device Type Rubric ConfigurationConfigure different grading criteria per device type — laptops, monitors, phones, servers — matching your operation's standards.
Grading Consistency ReportingSurface grading variance across shifts and technicians before it becomes a recovery gap. Identify who is over- or under-grading.

Certificate of Data Destruction (CoD)

Audit-ready CoD certificates generated automatically at intake — no Word docs, no missed serial numbers.

Batch COD-2847 · 47 devicesPDF ready
NIST 800-88 · Acme Corp · Certified
Automatic CoD GenerationCoD certificates are generated from intake data — no manual entry. Serial number, wipe method, technician, and date are captured at grading time.
NIST 800-88 / DoD 5220.22-M / Blancco TrackingLog the specific wipe standard applied per device. Each certificate reflects the actual method used — not a blanket claim.
Batch PDF ExportExport an entire lot's CoD certificates as a single PDF ready for corporate clients and R2v3 auditors. No assembly required.
Per-Device Wipe & Technician LogEvery device has its own wipe record: method, date, technician ID, and certification status. Full traceability from one screen.

Chain of Custody Documentation

Every asset tracked from intake to disposition — per client, per lot, ready for audit at any point.

Lot #L-2847 · 50 unitsAudit ready
Intake → Graded → CoD → Disposition
End-to-End Asset TrackingEvery asset is tracked through intake, grading, data destruction, and disposition with a timestamped record at each stage.
Per-Client Record IsolationChain-of-custody records are isolated per corporate client. Acme Corp's documentation never mixes with another client's.
Lot and Batch TraceabilityTrace any device back to its original intake lot, client PO, and technician — in seconds, not hours of spreadsheet searching.
On-Demand Audit ExportExport full chain-of-custody documentation for any client or lot at any point. R2v3 auditors get exactly what they need without manual assembly.

Secondary Market Comps

Real-time eBay IT hardware sold listings at the moment of grading — set recovery targets before the asset leaves your floor.

Dell Lat. 5420 · Grade AComp: $310
eBay avg · Last 30 days · Intake rec: $295
Live eBay IT Hardware CompseBay sold listings for IT hardware surface at intake — by make, model, spec, and condition grade. Updated continuously, not cached.
Comp Lookup by Condition GradeComps are filtered by the grade assigned at intake. Grade A comps for Grade A devices. No misleading averages across mixed conditions.
Recovery Target SettingSet a recovery target per device or per lot directly from the comp data. Your team knows what the asset should fetch before it moves.
Market Trend VisibilityTrack how secondary market prices for key device models are moving over 30 and 90 days to inform buying and pricing decisions.

Bulk Lot Intake

Process pallets of 50–500+ devices efficiently — serial numbers, grades, and comps captured at scale.

Lot #L-2847 · Acme Corp47 devices
Intake started · 09:00 · Est. complete 10:15
Serial Number & Asset Tag IngestionScan or bulk-import serial numbers and asset tags. Every device gets its own record with full grading and compliance history.
Lot Assignment & Client AttributionAssign each lot to a client account at intake. All downstream documentation — CoD, chain of custody, comps — is attributed automatically.
Multi-Device Batch ProcessingGrade multiple devices in sequence without re-entering lot or client data. Designed for technicians working fast on large pallets.
Background Processing for Large LotsLarge lots process asynchronously so your team isn't blocked. Status updates surface when a lot is fully graded and documented.

Multi-Client & Multi-Location

Operate across multiple corporate clients and physical sites without records bleeding between them.

Site: Austin TX3 clients active
Acme Corp · TechFirm Inc · StartupCo
Per-Client Record IsolationEach corporate client has its own chain-of-custody records, CoD certificates, and compliance scorecard. Nothing bleeds between clients.
Multi-Site Asset TrackingTrack assets across multiple processing facilities with site-level visibility. Know which site has what — and its compliance status.
Client Portal Documentation DeliveryGenerate and deliver CoD certificates and compliance documentation per client on demand — without manual export and email.
Location-Based Compliance ScorecardsEach location has its own compliance score. Identify which site is lagging before an auditor does.

Compliance Scorecard Dashboard

Know your R2v3 audit readiness at a glance — before the auditor arrives.

Compliance score94 / 100
2 gaps identified · Last updated: today
R2v3 & e-Stewards Compatible ReportingScorecard categories map directly to R2v3 and e-Stewards audit requirements. No manual translation needed for auditor review.
Audit Readiness Score per LotEvery lot has a compliance score based on grading completeness, wipe certification, and CoD generation status.
Gap Identification Before AuditSurface missing wipe records, uncertified devices, or incomplete chain-of-custody entries before they become audit findings.
Exportable Compliance ReportsExport compliance reports per client, per lot, or per site in PDF. Hand them to your auditor the day they arrive.

See these features in your operation

Book a 30-minute walkthrough — we’ll show you condition grading, CoD generation, and comps with real IT hardware data.

Book an ITAD demo